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Clink AI Refund and Subscription Service Policy

Last updated September 28, 2026

1. Compliance refund window

Clink AI provides a 14-day refund window for initial subscription purchases. The window begins when payment is completed. This policy does not limit any mandatory consumer rights that apply where you live.

2. Computational usage and fraud-prevention restrictions

Because Clink AI purchases real-time, expensive computing processing tokens and live web-scraping arrays immediately upon a user input, refunds are strictly monitored to prevent platform abuse, data-harvesting, and systematic fraud.

Full refunds

A refund requested within the 14-day window is eligible for a full refund when the account has consumed zero AI queries across all engine tiers and uploaded zero documents. Requests involving usage are handled under the usage deduction terms below, without limiting rights provided by applicable law.

Partial or voided refunds

If a user executes conversational queries or deep research searches during the 14-day window, Clink AI may deduct documented usage costs of $0.50 per Ultra search and $0.05 per standard conversational query, up to the subscription price, or may refuse a discretionary refund after substantial use. Any deduction or refusal is subject to applicable consumer law and Paddle's refund handling requirements.

How to request a refund

Request a refund within 14 days by visiting paddle.net or emailing support@deepclinkai.com. Include the email address used for the purchase and your order details. Paddle, our Merchant of Record, processes approved refunds.

3. Self-service cancellation

Users may cancel automatic recurring billing at any time using the in-app “Turn Off Auto-Renewal” switch. Cancellation stops future renewals and access continues through the paid billing period unless a refund is granted. Cancellation does not automatically request a refund.